Navigate to the Settings page in Google Chrome

Scroll down and click on 'Show advanced settings...'

Scroll down and click the 'Content settings...' button under 'Privacy'

Scroll down to the 'Media' section. Ensure that the button next to 'Ask when a site requires access to your camera and microphone (recommended)' is checked. Click the 'Manage exceptions...' button.

Click the 'X' next to every 'ptpprod.pearsontestservices.com entry. Then click the 'Change' button next to 'Adobe Flash Player microphone and camera exceptions are different.'

You will be taken to the Adobe flash Player site. On the pictured screen, click on 'ptpprod.pearsontestservices.com' and click the 'Delete Website' button.

Return to the Versant for Web - System Check. Follow the instructions in the pictured screen to allow Adobe Flash to access your microphone.